1. What is a softphone?
Bria Desktop
A softphone is a desktop app you download that lets you use your computer to make and receive phone calls. It’s easy to set up and includes all the features of a traditional office phone. As long as you have a strong internet connection, you’re good to go.
Click Here to download the Mac installer. (current version 4.6) (Visit this article instead if you are running a Windows computer) 2. Bria Teams is a Softphone. This guide explains how to set up Bria 5 (PC and Mac) with the SureVoIP Hosted VoIP and Single User services. Bria 5 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Global Nav Open Menu Global Nav Close Menu; Apple; Shopping Bag +.
2. Do I have to use a softphone?
No, you can always use the free UniTel Voice mobile app to make and receive calls using your smartphone, or you may simply forward your calls to any of your existing phone lines (cell phone, landline, or other telephone numbers).
3. How much does a softphone cost?
We offer four business phone system plans but only the UniTel Voice Office plan includes the ability to use softphones and IP-phones.
The UniTel Voice Office plan includes up to 5 users for $49 per month and every user has the option to use our mobile app, softphone, IP-phone, or all three devices.
If you would like to add more users you can do so for just $9.99 per month per user. There is no limit to how many users you can add.
As for choosing a softphone, UniTel Voice offers a simple easy-to-use softphone compatible with both Mac and Windows free for every user on the Office Plan.
However, if you require more robust features we recommend the Bria softphone from CounterPath which works with your UniTel Voice service on the Office plan.
Depending on your needs, for an additional $5-10/month per user you can take advantage of Bria’s advanced call management features including voice & video calling, voice & video call recording, screen sharing, instant messaging, CRM integration, and team presence management which lets you know who is currently online, on the phone, or available for call transfers.
4. What types of softphones can I use?
We work with most of the popular softphones on the market and will do our best to accommodate your needs if you have a particular brand you’d like to use. If you’re not sure where to start, we recommend using either our free basic softphone or the Bria softphone from CounterPath. Our support team would be happy to walk you through the options and help you get set up.
5. How do I order a softphone?
![Bria Bria](/uploads/1/2/7/3/127390935/983171782.jpg)
Bria Solo Free Download
During the setup process, you have the opportunity to let us know if you’d like to add a softphone to your account, and instructions will be emailed to you. You can add IP-phones and/or softphones to your UniTel Voice service at any time.
7. Will you help me set up my softphone?
Bria 4 Mac Download Windows 10
Yes, we’ll email you a quick link to download your softphone ready to use. If you have any trouble our support team is here to help. We can test your internet speed and help you troubleshoot if you have any problems at no extra cost. Our customer support is 100% USA-based and always free.